EkaLore regularly publishes pieces on the opportunities and challenges for Dynamic India. Our previous posts have discussed strengthening India's exports using incremental steps based on domestic market strengths. In this release, EkaLore considers ongoing discussions to export government application development and delivery experience to developing and less digitalized countries.
India, across different units of government and scale, is developing experience with providing online/Internet government information, access to civic data, and access to government services. In an ongoing wave of 'digital progress,' Indian government organizations are working to improve these functions of civic society and citizens' access. Progress isn't always steady, nor is progress without dead ends. Even 'sure to work' projects may be ignored by citizens and businesses. An important part of this progress is the learning, and expensive lessons from missteps and dead ends, across many types of government organizations and functions.
Indian governments are developing applications that can manage everything from reporting vital statistics (births, deaths, relationships, and the census) to government-stamped financial transactions (permits, property, vehicles, registrations, and more) and government functions (education, health care, taxes). Microsoft's CEO has discussed the use of new AI functions as a joint project between Microsoft Research and Indian government(s) to improve and enable access to government initiatives and programs for those with less language or mathematical skills. The Indian experiences bringing records, functions, and operations of government online build expertise and problem-solving skills.
The next hope is to enable government-to-government contacts and the participation of colossal Indian tech enterprises to export this hard-won expertise and problem-solving to other countries. The sheer scale and size of Indian states and national applications provide evidence (and examples) of how other governments might bring about improved records, functions, and operations. The 'export' from India thus plays to the strengths of the tech enterprises: brain power, prior experiences, skills at delivering for a budget and schedule, and applying technologies for large populations of consumers and businesses. Building partnerships with other colossal global tech enterprises can also be a path to bring Indian strengths to large national initiatives. The export services are still exports bringing monies and relationships to India.
The term "Indian Stack" has been applied to the services and experiences Dynamic India can bring to other governments. Bringing with it extremely detailed knowledge of the innermost workings of a government can improve the government-to-government levels of understanding. Easing barriers to trade, finance, commercial relationships, and even people-to-people contacts can emerge from shared experiences – and computer applications that can be integrated. Advantages for each party and across wider geographies are enabled with rapidly advancing digital capabilities and rapid implementations and deployments. The opportunities for governments and enterprises can create 'network' effects with benefits building on previous levels of progress.
If you’d like to read more observations of Dynamic India, you can find them at www.ekalore.com/india-business
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