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Thoughts on Colonial Pipeline Ransomware Incident

Updated: May 11, 2021

A Hunt for Talent Learning piece


The Colonial Pipeline is in global news and will see a lot of coverage. EkaLore has been releasing a Serial Lore scenario of how management reacts to a crisis like a breach. Here’s a few key actions:


1. If the disaster recovery plan counts on getting more equipment quickly this assumption may be false (computers, laptops, and storage drives may be back-ordered and not quickly deliverable).

Action Needed: Redraft plans after a review on a quarterly basis


2. Setup roles and responsibilities when an incident occurs. (Public, political, regulatory, insurance, legal – relationships and communications) (Technical, staff resource, and special expertise)

Action Needed: Draw up and keep updated a list of who will manage relationships and communications – and get people trained up ahead of time


3. Establish how management will function in an incident ahead of time. (Stand-up meetings every morning and night? Specific updates to the team every few hours? How to notify other people of critical news?)

Action Needed: Setup a plan, and how to revise it, ahead of time. Get training for people new to roles onboard and refreshed


These need cross-functional, management, and budget lines – get help if you can’t do this in-house.


EkaLore has experienced staff in many roles – talk to us for help and advice.

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