“Every enterprise is a learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop. – Peter Drucker”
EkaLore considers the enterprise perception that training is a less expensive way to gain productivity, expand capacity and capability, and retain staff. The objectives are easy to state. A common mental model for training is that a topic and delivery method is chosen, the training is delivered, and function x is now more efficient. Real world experience suggests that achieving these gains through training often costs more, takes longer, and has benefits not immediately apparent.
Training and staff development (herein, ‘training’) is a key capability for enterprises. Talent management and staff often consider training and development key to staff retention/satisfaction, tangibly demonstrating investment in talent and demonstrating management commitment to the development of talent. The perception then has to be made real with tangible benefits for management.
Training take many forms. Conceptual, effective literacy, task-level literacy, advanced skills, development-level skills, and more. For each form there is an obvious choice of ‘in-house’, ‘external industrial’, or ‘academic credentials’ labeling and packaging to achieve the talent management objective.
Enterprise managers perceive ‘in-house’ or ‘industrial’ training as faster, cheaper in terms of monies spent, and focused on actual, not academic, needs. The shared delusion of talent management and the talent is assuming they know what form learning should take and training activities are sufficient to realize an outcome matching the original (or better) objectives. Training forms using external resources per person costs can exceed $2,800 per week, while dedicated video/onsite training can be higher or lower in cost.
Frequently at least a week will be needed to train a specific form into a specific person.
In our next post, EkaLore will examine which in-house training seldom provides rapid productivity gains.
You can find this and other similar articles at www.ekalore.com/hunt-for-talent
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