arnoldkwong7Dec 22, 20211 min New and Not Different – Internal actions for Higher Prices #3Here is a third internal conversation that can help blunt the effects of a higher price announcement. Plan more communications with...
arnoldkwong7Dec 22, 20211 minNew and Not Different – Internal actions for Higher Prices #2Delivering news about higher prices is never fun, but here is another tip for preparing to deliver the news effectively. Instead of...
arnoldkwong7Dec 21, 20211 minNew and Not Different – Internal actions for Higher PricesOur last post explained that inflation and the need to raise prices hasn’t been an issue in most industries. When delivering tough news...
arnoldkwong7Dec 20, 20211 minNew and not different Explaining to Customers #1Our last few posts dealt with internal conversations to prepare for raising prices. This and the next few posts recommend actions that...
arnoldkwong7Dec 20, 20211 minNew and Not Different — InflationA new subject is coming to sales, marketing, and customer support: higher prices. Management wants to grow revenue, improve profit, or...