Here is a third internal conversation that can help blunt the effects of a higher price announcement. Plan more communications with...

Delivering news about higher prices is never fun, but here is another tip for preparing to deliver the news effectively. Instead of...

Our last post explained that inflation and the need to raise prices hasn’t been an issue in most industries. When delivering tough news...

Our last few posts dealt with internal conversations to prepare for raising prices. This and the next few posts recommend actions that...

A new subject is coming to sales, marketing, and customer support: higher prices. Management wants to grow revenue, improve profit, or...