arnoldkwong7Jul 23, 20201 minMore money from your CRM Contact data - Where the rubber meets the roadIn our last two posts, we discussed updates and fixes for contact information and what’s required. Now for the key question - who should...
arnoldkwong7Jul 21, 20201 minWhat needs to be done - Accurate CRM Contact DataIn our last blog, we laid out a simple case for updating and correcting your existing prospect and customer lists. Now, let’s talk about...
arnoldkwong7Jul 16, 20201 minMore Money from your CRM DataA simple (but not easy) way to get more value out of your CRM Contact Data Experienced sales management and IT developers know that...
arnoldkwong7May 12, 20201 minThose Pesky Audio/Video Conference Recordings...The crisis has moved large groups of workers home to work. That has caused an upsurge in the use of collaborative team tools. A...
arnoldkwong7May 5, 20202 min6 Reasons your forgotten IM threads might be important one dayOne of the consequences of enterprise IT and lines of business using web-based collaboration tools is that some history is not ‘stored...
arnoldkwong7Apr 28, 20201 minTough words about the L word (Layoffs) and the C word (Cutting costs)“When someone has their first layoff, they want to say, they will never do this again. Please don’t say that — sure enough, you will have...
arnoldkwong7Apr 21, 20201 minSomeDayThe day before someday has arrived – Someday you were going to fix this and that– now it’s too late This series of posts will talk about...
arnoldkwong7Apr 1, 20202 minDeciding who to cut in Enterprise ITQ2 2020 Warning, risk of bad decisions ahead.
arnoldkwong7Mar 30, 20201 minMarch 30, 2020 – Who to cut in Enterprise IT?The next series of posts will discuss the best way to deal with an unpleasant situation: Who should be cut in your enterprise IT group due t