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More Money from your CRM Data
A simple (but not easy) way to get more value out of your CRM Contact Data Experienced sales management and IT developers know that...
arnoldkwong7
Jul 16, 20201 min read
We’ll get to that – Doing the things you always meant to
It's been 30 years since the publication of the "Seven Habits of Highly Effective People". Yet the third principle, First Things First,...
arnoldkwong7
Jul 14, 20202 min read
Losing Institutional Data – One Layoff at Time (How not to!)
A pocket guide to preserving the enterprise value of backups in an era of institutional change While the business world is always...
arnoldkwong7
May 20, 20202 min read
Those Pesky Audio/Video Conference Recordings...
The crisis has moved large groups of workers home to work. That has caused an upsurge in the use of collaborative team tools. A...
arnoldkwong7
May 12, 20201 min read
Feedback - 6 Ways your forgotten Slack conversations....re
We’ve received feedback on last week’s post about backing up and archiving Slack and other web-based tool interactions, files, and...
arnoldkwong7
May 11, 20202 min read


6 Reasons your forgotten IM threads might be important one day
One of the consequences of enterprise IT and lines of business using web-based collaboration tools is that some history is not ‘stored...
arnoldkwong7
May 5, 20202 min read
Slowing the Leak of Enterprise Wisdom
In enterprise IT and groups away from IT that have lots of data – engineering, “the lab”, quality management, customer support,...
arnoldkwong7
May 1, 20202 min read
How can Enterprise IT raise its corporate reputation?
Enterprise IT can change perceptions by helping meet budget challenges, and not causing problems. Just as enterprise IT groups moved...
arnoldkwong7
Apr 30, 20201 min read
Tough words about the L word (Layoffs) and the C word (Cutting costs)
“When someone has their first layoff, they want to say, they will never do this again. Please don’t say that — sure enough, you will have...
arnoldkwong7
Apr 28, 20201 min read
Someday - We'll Recognize and Value High Productivity Teams
Consequence: A highly productive team was cut back equally with other teams. Now it’s no longer highly productive and has to be ‘fixed’....
arnoldkwong7
Apr 23, 20201 min read


Someday - Teams
Someday is here. A lot of work will still have to be done by Enterprise IT. It will have to continue whoever departs. Consequence: No...
arnoldkwong7
Apr 22, 20201 min read


Someday - Talent
Someday is here. A lot of work will still have to be done by Enterprise IT. It will have to continue whoever departs. Consequence: No...
arnoldkwong7
Apr 22, 20201 min read


SomeDay
The day before someday has arrived – Someday you were going to fix this and that– now it’s too late This series of posts will talk about...
arnoldkwong7
Apr 21, 20201 min read


Plant and Engineering IT Part 5
This series of blogs is a short reminder that Plant and Engineering can't just be turned on and off like a light switch. Unfortunately...
arnoldkwong7
Apr 14, 20202 min read


Plant and Engineering IT part 4 - Access and Security
In our last blog, we asked if your Robot could see straight. Today we're going to talk about some security and access control issues that...
arnoldkwong7
Apr 13, 20201 min read


Things easily missed - Non-Enterprise IT Spend
There are pockets of highly specialized IT that may surprise everyone. Software that is key to logistics, supply chain, marketing, sales,...
arnoldkwong7
Apr 10, 20201 min read


Plant and Engineering IT Part 3
"Can Your Robot See Straight" In our last post, we discussed key operational details Enterprise IT should make itself aware of concerning...
arnoldkwong7
Apr 10, 20201 min read


Plant and Engineering IT – 7 Things to do today - Part 2
In our last blog, we discussed aspects of Plant and Engineering IT that need attention especially now during tough times. Each of the 7...
arnoldkwong7
Apr 10, 20201 min read


Managing Sales and Marketing IT Spend during the Crisis part 2
In our last blog post, we highlighted 4 checklist items for managing Sales and Marketing IT assets, particularly in the case of a...
arnoldkwong7
Apr 7, 20201 min read


Actions to preserve Plant and Engineering IT Systems during RIFs
In past blogs we’ve talked about the need to scrutinize (and cut) IT spend within Enterprise IT and a few office functions (e.g. Sales...
arnoldkwong7
Apr 6, 20202 min read
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